Whenever there are significant changes in the economy, consumer buying habits and the consumer marketplace in general, it's important for businesses to look at what they are doing, as well as what they are not doing to improve, fine-tune and grow. Following the workshop, attend lunch with Barbara Wold and tourism officials from across Sheboygan County. The first week of May is National Tourism Week.
Monday May 5, 2014
Monday, May 5 Blue Harbor Resort & Spa Workshop: Free
Lisa HartmanFREE Customer Service Workshop & Tourism Lunch Featuring Barbara Wold
The "New" Customer Workshop (9:30-11:30)
Is Your Business Adapting to Meet Their Needs?
The customer is making a comeback and you’re going to notice a change. A big change. How you prepare for the new customer will determine your long-term success.
It’s a different world now. We are not going to recover, per se. You can be in it or watch it pass you by.
• Learn how to revive and revise your business
• Learn what makes the “new” customer so different
• Learn how to keep the new customer buying
The ideas and tips in this valuable presentation are real-world solutions to the challenges we face every day in these difficult times.
This is a program you won’t want to miss!
Then...National Tourism Week Luncheon (11:45-1:30)
Workshop is FREE. Cost to attend lunch is $20. Register now. Space is limited.
About Barbara Wold, Barbara Wold International
Barbara Wold is an internationally known speaker and authority to the retail and consumer industries. More than 45 years of firsthand retail experience in executive and sales management, marketing and repositioning have made Ms. Wold as one of retail's most sought after speakers and consultants. Ms Wold is an authority on building business through customer driven strategy and maximizing human assets.
Her areas of expertise include customer care, CRM, marketing strategy, HR, consumer buying patterns, image, sales and service quality, public relations, redevelopment, going green and tourism, which truly make Wold a master in the retail and consumer industries.
Barbara works with the airlines, airport retail and the duty free. Ms. Wold also works with many downtowns and historic cities that are going through revitalization in an effort to boost their economic viability. Barbara is also a representative for the International Council of Shopping Centers.Date and Time
9:30 AM - 1:30 PM CDT
Workshop 9:30 - 11:30 am
Tourism Week Lunch begins at 11:45 am
Location
725 Blue Harbor Dr
Sheboygan WI 53081
Fees/Admission
Tourism Week Lunch: $20Contact Information
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