As the housekeeper you will be responsible for:
Understanding assignment board, making a note of early arrivals, late departures, VIPs, special requests etc.
Following established cleaning standards, ensuring the proper chemical is used on each surface so we do not damage finishes.
Following The American Club housekeeping standard operating procedures that you have signed off on.
Treating every guest with respect.
Following instructions given by Leads (supervisor) as well as other members of management.
Being responsible for proper use and care of cleaning tools assigned to you such as squeegees, sticky rollers etc.
Remaining professional at all times while on the guest floors, remembering that guests can hear you even when you are in a stairwell or in a housekeeping closet.
Treating ALL co-workers with dignity and respect. Promptly bring concerns to the attention of your lead, or to the attention of the Executive Housekeeper.
Beginning 1 month after training has been completed, you will have a random monthly inspection of one of your rooms. You are expected to make a 92/100 minimum to pass the inspection. If you do not pass, you will be asked to go back to make corrections and you will be given written feedback so you know where you need to work to improve.
Performing any other duties upon request.
High School Diploma is preferred, or we will train an appropriate (experienced) candidate
Prior hotel/lodging experience is important, but not necessary
Candidate must tolerate being on their feet for the majority of the day and handle bending over beds and tubs
Candidate must speak, write, and/or understand English. Well-versed in the art of human relations and motivation techniques. Must be an articulate and perceptive individual able to foresee potential shortcomings and prevent problems