Reservations Agent

The Osthoff Resort
Job Description

The Osthoff Resort is currently seeking a qualified individual to join our Reservations staff as a Reservations Agent. This position reports directly to the Reservations Sales Manager, and will be responsible for assisting potential guests with arranging travel plans while describing rooms, amenities, and rates, assisting the Reservations Manager with group contracts, coordinating group room reservations with group contacts, and working with the Front Office department to assist in reservations and occasional front desk duties. This position will work very closely with all aspects of the resort.

Qualified candidates must have:
• excellent communication skills
• a professional demeanor
• exceptional customer service skills
• computer proficiency
• a keen eye for detail
• the ability to multi-task
• knowledge of the local area
• availability to work a varied schedule including days, nights, & weekends
• prior experience within the hospitality industry (preferred, but not required)

To apply for opportunities at The Osthoff Resort please visit to complete an Osthoff Resort Employment Application.  You may drop off your completed application in person at:

The Osthoff Resort
Attn: Human Resources
101 Osthoff Avenue
P.O. Box 151
Elkhart Lake, Wisconsin 53020

Or save and send it via fax (920-876-5855) or e-mail (

* Please indicate position applied for on your resume and/or application.  All electronically submitted resumes should be in Microsoft Word or .pdf format to be considered.

The Osthoff Resort is an Equal Opportunity Employer


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