Admissions and Course Taker Advisor

Posted: 04/28/2022

50% Grant Funded | Limited Term Employment

Benefits:

LTC offers great benefits from health, dental, vision, life, even pet insurance! If you don't need health benefits right now, you will receive a $4,000 stipend for waiving these benefits. We also offer a Retirement plan through the Wisconsin Retirement System as well as other supplemental retirement 403b and 457 plans. In addition, we have the option to contribute to the Wisconsin EdVest 529 Education Savings Plan.

Looking for time off? We offer PAID leave for vacation, personal time, sick leave (we call this paid leave of absence) and holidays. We have Friday's off in the summer and a Holiday break from Christmas through New Year's to give you a break from the busy semester!

There are many additional benefits we offer including tuition reimbursement, professional development, a free on-site wellness/fitness center and an on-site childcare center. There are also employee discounts on plans with US Cellular, Sprint, Sports Core, and more. For additional information on all of our vast array of benefits, check out our benefits guide by clicking HERE.

Shift:

Flexibility required to include day/evening/weekend hours, based upon the needs of the college

Location:

Lakeshore Technical College – Cleveland, Wisconsin

Position Overview:

This position is 50% for Course Takers (50% Grant Funded) and 50% Admissions Advisor. This position is one of several that provides primary contact for prospective students throughout the admissions process, serving as the primary contact for course-taker students (defined as students enrolled in credit courses but not program enrolled) to assist in the development and delivery of services in academic advising and career exploration. Responsible for building relationships, maintaining contact with leads, inquiries, and applicants, and transitioning students into LTC programs or external transfer. Provide assessment and guidance to students through career development activities. Serve as a primary contact for a group of prospective students throughout the career exploration and admissions process, including transitioning students from inquiry to admission. Provide exceptional service throughout all customer interactions and actively participate in LTC’s Strategic Enrollment Management Retention Committee.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Job Responsibilities:

70% Student Recruitment, Advising, and Course Taker Registration
•    Cultivate student prospects through web inquiries, incoming phone calls, and referrals. 
•    Follow-up with prospective students and guide them to identify their educational goals.
•    Provide personalized service and referrals for campus resources to prospective students.
•    Host campus visits for prospective students, including walk-in appointments.
•    Perform outreach-recruiting activities as assigned, including off-campus recruiting opportunities.
•    Participate in LTC events for prospective students (some evenings and weekends required).
•    Participate in educational fairs and related special events representing the college and its programs.
•    Actively encourage and assist students with LTC support services to best support their transition to LTC.
•    Build and maintain relationships with LTC stakeholders such as area high schools, community organizations, and businesses. 
•    Advise prospective and course-taker students regarding admissions, programs of study, program qualifications, course content, course selection, prerequisites, recommended credit load, and advanced standing process.
•    Support and guide prospective and course-taker students through the college’s career assessment and development activities to assist students in identifying career goals.    
•    Receive course-taker application forms, contact students in a timely manner to address their needs.
•    Facilitate administrative needs of course-takers including PeopleSoft entry, quick admit, course registration and assistance accessing LTC student accounts including MyLTC, LTC Email, Navigate and Blackboard.
•    Maintain a high level of knowledge and understanding of academic programs.
•    Assist in the development and delivery of recruitment programs, materials, and new student orientation.
•    Attend program advisory meetings to stay informed about program and industry changes.

30% Prospective Student Relationship Management
•    Qualify leads and inquiries and maintain student contact records in CRM.
•    Monitor progression of assigned students through the admissions funnel.
•    Track prospective students to identify their needs throughout the recruitment process.
•    Complete activity reports for course-taker retention and new student tracking and accountability purposes.
•    On an ongoing basis, monitor viability of cold inquiries and leads for continual term cleanup.
•    Gather and report on relevant data.
•    Contribute ideas to support the communication plan and recruitment goals.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and/or Certificates, Licenses, Registration:

Bachelor's degree or equivalent and two to three years of recent related occupational experience in academic advising, career services, or employment resources required. Three to five years of related experience is preferred.

Valid driver’s license. Certification in facilitating career development preferred.

Note: If educational/certification requirements are not met, candidates may be considered, however the expectation would be that they be met within 5 years of employment.

Other Skills and Abilities:

Extensive knowledge of the scope and nature of programs and courses offered by the college. Strong knowledge of careers, opportunities post-completion, and outcomes for all programs. Working knowledge of college enrollment management tools and financial aid processes. Must have highly developed written and oral communication skills. Strong customer service, organizational and time management skills. Ability to think independently and make decisions with the scope of the role with minimal supervision. Ability to quickly adapt to change and succeed in a fast paced, metric driven position. Must be able to plan and set goals and motivate. Ability to establish and maintain effective working relationships and relate successfully with staff, students, and citizens of diverse cultural, social or educational backgrounds. Exemplify college values in all staff and student interactions as well as services delivered. Fluent, bilingual individual is beneficial.

Type of Position: Full Time Position

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