Mortgage Loan Processor

Posted: 10/01/2021

Are you interested in progressing your career in the lending and mortgage industry? Do you love what credit unions stand for? Kohler Credit Union of Wisconsin is looking to hire a Mortgage Loan Processor to assist our members as they achieve their dreams of homeownership. This position pays a competitive wage and offers opportunities for professional growth and advancement.

Apply Today!


We are a $575 million not-for-profit credit union with full-service branches in the Wisconsin communities of Kohler, Sheboygan, Howards Grove, Plymouth, Saukville, Grafton, Manitowoc, and Mequon. Passionate about community service, we support activities that benefit and enrich the communities around us. And, we serve our diverse membership by delivering a broad range of superior and affordable financial services.

We strive to be an employer of choice, placing a major emphasis on personal and professional development. We offer numerous incentives for various positions including medical insurance, a prescription plan, dental & vision plans, HSA & FSA programs, life insurance which includes dependents, accidental death & dismemberment insurance, short and long-term disability insurance, a pension plan, a 401(k) plan, profit-sharing, bonuses, paid time off, a wellness program, an employee assistance program, educational reimbursement, employee recognition programs, and preferred credit card rates.


As a Mortgage Loan Processor, you support the Mortgage Loan Officers in clerical and routine customer service duties. You handle members' personal information with integrity. And, you are conscientious as you help process what is often the biggest financial transaction of their lifetime.

Most of your day is spent gathering documents and reviewing them to ensure that files involved with portfolio and secondary market loans are complete, accurate, and in compliance. You also resolve issues determined by the underwriting team and/or submit the loan files for final approval. You then assemble documents for delivery to the title company, real estate broker, or lending officer for closing. You maintain multiple mortgage files at one time. You prioritize your own workload and work independently. When each loan closes successfully, you have a wonderful feeling of accomplishment!

Though your job is clerical in nature and speaks to your love of details and organization, you also get to spend time each day interacting with people. Once the loan process is in motion, you take over routine communication with members such as requests for additional documents and answering basic questions. Additionally, you verify information with the title company. You also work closely with secondary investors to ensure that each loan file successfully funds. While Loan Officers are responsible for establishing good relationships with applicants, title agents, and real estate professionals, it is your responsibility to help maintain those good relationships.

Ongoing learning is also an important part of your job, as policies and regulations change often. You attend training, workshops, and conventions in order to develop professionally and keep up on developments in the industry.


* High school diploma or equivalent
* Secondary market mortgage experience that includes Freddie Mac, Fannie Mae, and government loan processing.
* Knowledge about compliance/regulations such as RESPA, TILA, HMDA, ECOA, etc.
* Knowledge of credit union lending policies and procedures
* Proficiency with computers and Microsoft Office

Would you be able to learn, remember, and keep up with applicable policies, procedures, laws, and regulations? Are you organized, detailed-oriented, efficient, good at prioritizing, consistent about double-checking for accuracy, and conscientious about following through on tasks? Are you friendly and tactful? Do you have excellent communication and interpersonal skills? Are you energetic and team-spirited? If so, then this position may be a perfect fit for you!


We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

Type of Position: Full Time Position

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