LTC offers great benefits from health, dental, vision, life, even pet insurance! If you don't need health benefits right now, you will receive a $4,000 stipend for waiving these benefits. We also offer a Retirement plan through the Wisconsin Retirement System as well as other supplemental retirement 403b and 457 plans. In addition, we have the option to contribute to the Wisconsin EdVest 529 Education Savings Plan.
Looking for time off? We offer PAID leave for vacation, personal time, sick leave (we call this paid leave of absence) and holidays. We have Friday's off in the summer and a Holiday break from Christmas through New Year's to give you a break from the busy semester!
There are many additional benefits we offer including tuition reimbursement, professional development, a free on-site wellness/fitness center and an on-site childcare center. There are also employee discounts on plans with US Cellular, Sprint, Sports Core, and more. For additional information on all of our vast array of benefits, check out our benefits guide by clicking HERE.
Flexibility required to include day/evening/weekend hours, based upon the needs of the college
Lakeshore Technical College – Cleveland, Wisconsin
This position provides excellent customer service to Student Resource Center users; supports student learning by providing library services support and outreach. This position promotes library resources, maintains physical and digital library collections, keeps up with technology, and coordinates college records management. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
(60%) Library Services Support
• Support daily Library Services including circulation, cataloging, interlibrary loan, outreach, reference, and information literacy.
• Support student & employee material and equipment circulation processes.
• Create, copy catalog, and update bibliographic records for new physical material and oversee the import, maintenance, and accuracy of electronic resource records.
• Coordinate interlibrary loan process, including request processing, material routing/shipping, and updating ILL (Interlibrary Loan) software; collaborate with area institutions and represent the college in Wisconsin Interlibrary Loan Consortia, WISCAT (Wisconsin Catalog) & OCLC (library services provider).
• Maintain, support, and update the library’s webpages (LibGuides), intranet sites (SharePoint), resource guides, handouts, promotional slides, etc.
• Manage the library’s social media presence and promote library services, programs, and materials across a variety of channels to reach multiple audiences.
• Assist students and employees in identifying and using information resources (databases, e-books, e-resources, physical materials) and promoting and reinforcing information literacy concepts.
• Participate in library consortium committees: Technical & User Services and Instructional Services.
• Keep up with the latest technologies & library trends; possess willingness to learn and try new ideas.
• Assist with system admin support for Library System (Sierra), databases, and electronic resources.
• Assist with college textbook affordability program. Research OERs (Open Educational Resources) to support faculty, staff, and administrators, as requested. Assist with monitoring and documenting OER implementation.
• Assist in developing, organizing, and maintaining library collections to meet user demands.
• Collect and maintain records and statistics; assist with reports of library-related data for continuous improvement, inventory, program accreditations, and benchmarking.
(30%) Student Resource Center/Library Customer Service
• Responsible for the delivery of excellent customer service at the library service desk.
• Serve as frontline contact to students, faculty and staff; connect them with Student Resource Center (SRC) information, resources, and specialized assistance.
• Perform circulation duties including charging, discharging, renewals, and maintaining patron records.
• Complete additional tasks or special projects as assigned.
(10%) College Records Management
• Define, establish, implement, provide training and manage the college’s records management program, including physical and electronic formatted records. • Research and provide recommendations to address the daily management, retention, and disposal of records.
• Prepare the records retention schedule to ensure that the retention period requirements meet the college, federal, state and local requirements.
• Recommend changes to the retention periods based upon changes in legal requirements; recommend extension of legal retention periods for valid business reasons.
• Coordinate the annual audit, disposal, training, and records schedule review with each department’s records coordinator.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
• Bachelor’s degree in Library Science or Library Information Science from an American Library Association (ALA) accredited institution and two to three years recent related occupational experience. Master’s degree is preferred.
• Knowledge of Innovative Library System software (Sierra) preferred.
• Knowledge of standards, guidelines, resources, issues, and developments of library profession.
Note: If educational/certification requirements are not met, candidates may be considered, however the expectation would be that they be met within 5 years of employment.
Certificates, Licenses, Registration:
Valid State of Wisconsin Driver’s License.
Other Skills and Abilities:
• Decision-making, problem-solving, and organizational skills.
• Ability to efficiently locate and access information sources in a wide range of formats.
• Ability to critically evaluate information sources and select appropriate resources that meet patron needs.
• Exemplify college values in all staff and student interactions, as well as services delivered.
• Ability to establish and maintain effective working relationships and relate successfully with staff, students, and people of diverse cultural, social, or educational backgrounds.
• Fluent, bilingual individual is beneficial.
Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of directors.
Mathematical Skills: Ability to calculate figures and percentages.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Beginner Level Skills:
Be familiar with basic hardware. Create a simple text document in MS Word. Use and maintain voice mail. Use file manager. Use network file manager. Use and maintain a personal calendar. Use email to communicate. Access college network system. Understand database concepts. Send and receive attachments. Navigate through the Internet. Schedule meetings. Ability to use and assist patrons with all Microsoft products. Ability to troubleshoot/solve software and hardware problems.
Intermediate Level Skills:
Setup and use a laptop and printer. Create reports in Word, Excel, PowerPoint, or similar presentation technology. Use scanning equipment. Manage MS Word files. Create a basic spreadsheet. Use web conferencing. Create simple charts and graphs. Access and use project management systems. Ability to use/maintain voicemail and use/maintain a personal calendar.
Advanced Level Skills:
Use multimedia presentation technology (software and hardware). Download and manage applications and files. Use spreadsheet graphics. Create and maintain web pages. Understand EZProxy and how it operates with the databases and PeopleSoft program. Import electronic resources in various files into Sierra, integrated Library system (ILS). Bulk import, change, update, delete library records in Sierra.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The above duties describe the chief functions of the job and are not to be considered a detailed description of every duty of the job.
Condition(s) of Employment:
Type of Position: Full Time Position