Training Director (Safety & Compliance)

Posted: 09/14/2022

Benefits:

We offer a Retirement plan through the Wisconsin Retirement System as well as other supplemental retirement 403b and 457 plans. In addition, we have the option to contribute to the Wisconsin EdVest 529 Education Savings Plan.

Looking for time off? We offer prorated PAID leave for vacation, personal time, sick leave (we call this paid leave of absence) and holidays. We have Friday's off in the summer and a Holiday break from Christmas through New Year's to give you a break from the busy semester!

There are many additional benefits we offer including tuition reimbursement, professional development, a free on-site wellness/fitness center and an on-site childcare center. There are also employee discounts on plans with US Cellular, Sprint, Sports Core, and more. For additional information on all of our vast array of benefits, check out our benefits guide by clicking HERE.

Shift:

Flexibility required to include daytime hours, based upon the needs of the college

Location:

Lakeshore Technical College – Cleveland, Wisconsin
(Note: A flexible work arrangement (remote work) may be considered for this position.)

Position Overview:

Develop, promote, and sell LTC’s business and industry services. Provide business development solutions to clients specializing in industrial safety and compliance. Coordinate the needs of business with the resources, networks, and partners of the college in achieving LTC's mission and customer needs. Facilitate the timely quoting and follow-up, contract review/update and confirmation. Collaborate with the Business Solutions Manager to ensure proper flow of information to address time-sensitive customer requests. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Job Responsibilities:

(85%) Facilitate Outside Sales and Delivery

  • Be actively involved in the contract training sales process to include problem solving and contract revisions as needed to ensure the highest level of customer satisfaction.
  • Market LTC to business/industry, governmental and public service.
  • Diagnose and assess education and training needs of business and industry. Determine best delivery method for this training and help identify the proper curriculum.
  • Integrate training/technical assistance needs of business and industry with LTC's resources including full-time programs, courses/services to provide customized training, standard curriculum and courses, seminars, technological update training, and pre-employment training.
  • Develop customer relationship strategies (contacts, face-to-face, and leads).
  • Manage the sales pipeline from initial contact through closed sales and maintain client records in CRM.
  • Interview and contract with existing instructors and recommend the hire of new instructors with the Dean.
  • Assist in developing public safety contracts.
  • Establish and maintain an OSHA/Safety training renewal schedule/program.
  • Identify and stay current with OSHA and government regulations

(15%) Other Responsibilities

Oversee business and industry processes. Responsible for the overall direction, coordination, and evaluation of this unit. Carryout managerial responsibilities in accordance with the organizational policies to include:

  • Address issues in an effective and timely manner.
  • Be an active advocate for LTC in the community.
  • Be active in the college by serving on committees.

Secondary Duties and Responsibilities

  • Participate in divisional staff meetings, team and/or program staff meetings to provide staff/economic development interface.
  • Participate as needed in task forces and represent LTC at state-called meetings.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and/or Certificates, Licenses, Registration:

Bachelor’s degree in business, education or a related field or an equivalent combination of education and occupational experience from which comparable knowledge and abilities can be acquired. Three to five years of work experience in a public or private sector business with at least one year of external sales experience preferred.

Valid State of Wisconsin Drivers License Required.

Note: If educational/certification requirements are not met, candidates may be considered, however the expectation would be that they be met within 5 years of employment.

Other Skills and Abilities:

Knowledge of business/industry technological terms. Ability to work independently yet serve as a team builder. Excellent written and verbal communication skills including the ability to interact with all levels of internal/external customers in a team environment. Strong organizational, planning and analytical and problem-solving skills. Ability to manage, coordinate, develop, implement, project, and plan. Ability to interview for analyze/assess workflow procedure. Ability to take initiative while remaining open to ideas of others. Must possess effective marketing/promotional skills. Proven experiences in applying continuous improvement practices. Exemplify college values in all staff and student interactions, as well as services delivered. Ability to establish and maintain effective working relationships and relate successfully with staff, students, and people of diverse cultural, social, or educational backgrounds. An individual fluent in more than language is beneficial. 

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Be familiar with basic hardware. Create a simple text document and reports in MS Word. Use and maintain voice mail. Use file manager. Use network file manager. Use and maintain a personal calendar. Navigate through Windows. Ability to access and use college network. Understand database concepts. Send and receive attachments. Access a bulletin board. Navigate through the Internet. Use email, attachments, and listservs to communicate. Set-up and use a laptop computer and printer. Use PowerPoint or similar presentation technology. Use the Internet as a research tool. Use database queries. Create simple charts and graphs.

Physical Demands/Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

The above duties describe the chief functions of the job and are not to be considered a detailed description of every duty of the job.

Comments: This job requires touring in-plant hazardous environments to do training assessments. Travel district wide, statewide, and periodically, nationwide is required.

Condition(s) of Employment:

  • Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.
  • Valid State of Wisconsin driver’s license is required or access to reliable and flexible transportation to commute from one job site to another.

Date Updated: 08/22/2022
#LakeshoreProud

Type of Position: Part Time Position

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