Elder Services Supervisor

Sheboygan County
Job Description
Department: Health & Human Services – Aging & Disabilities Resources Center
Position: Elder Services Supervisor
Salary Range: $62,238/yr. to $97,639/yr. based on qualifications
Status: Full Time
Ensures the provision of quality services to consumers served, assigns work, develops employees, and monitors compliance with Federal and State mandates, statutes and administrative rules through the supervision of staff at the unit level.
Primary responsibility for continuum of Aging Programs offered within the Aging & Disability Resources Center Division of Sheboygan County Health & Human Services.  Continuum includes Senior Dining Sites, Home Delivered Meals, Information and Referral, Transportation, and Adult Protective Services. 
Sets priorities, plans, organizes, assigns, approves, coaches, reviews, and controls the work of unit staff. Assesses employee needs, oversees professional development, provides mentoring and training in service strategies, delivery techniques, and practices. Evaluates performance, schedules work hours, recommends corrective action, and participates in the selection of subordinates. Maintains familiarity with and assures the effective and efficient delivery of services within the framework of consumer needs, applicable laws, policies, procedures, evidence based practices, and available resources. Represents consumer populations, makes recommendations, and participates in the development and monitoring of budgets, grants, contracts, goals, policies, procedures, priorities, evaluation methodologies, and services to be delivered. Schedules, facilitates, attends, leads and contributes to meetings and presentations with unit staff, superiors, community partners and the public at large to ensure that a high degree of communication, understanding, and effective working relationships are maintained. Prepares and presents effective written, statistical, and oral reports. Provides on-call and back-up supervision as required. May assume the duties of division manager as required.  Performs other duties as assigned.
Graduation from an accredited college or university with a bachelor’s degree in a related field required. Five years relevant experience and an advanced degree preferred. An equivalent combination of experience and training which provides the required knowledge, skills and abilities may be considered. Thorough knowledge and understanding of the operation of state and local government; dynamics of groups; the value systems and behavior patterns of ethnic and sub-cultural groups. Thorough knowledge and understanding of federal laws, State statutes, and administrative rules which regulate the services to be provided. Knowledge and understanding of the programs, funds and services available. Knowledge of Federal and State laws, rules, and regulations pertaining to health and human service programs. Knowledge of the role and function of a County Health and Human Services Agency. Knowledge of the characteristics, conditions, and needs of the populations to be served. Knowledge of current trends in service delivery. Knowledge of administrative, managerial and supervisory principles and practices. Knowledge of budgeting, planning and program analysis methods and techniques. Ability to work independently, exercise good judgment, and effectively utilize authority. Ability to instruct, assign, plan, organize, supervise and evaluate the work of employees. Ability to establish and maintain effective working relationships with others.  Ability to coach for performance. Ability to obtain accurate data and, to record such data systematically. Ability to plan, direct, integrate, and evaluate programs. Ability to prepare clear and concise reports and records. Ability to establish and maintain the confidence of others. Ability to communicate effectively with others both verbally and in writing. Must demonstrate high integrity and ethics. Must have unlimited access to a car, a valid driver's license, automobile insurance, and the ability to efficiently travel in and out of county, as needed.
Applications will be accepted through 5:00 p.m. on 03/31/2020.
Type of Position:
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