Program Assistant: Bridgeway & Supervised Visitation Program

Sheboygan County Interfaith Organization
Job Description

Job Description

Monday rotating: 2:30-4 PM staff meetings

Monday: 4-10 PM Bridgeway

Tuesday: 3:45-7:45 PM Supervised Visitation Program (SVP)

Thursday rotating: 3:45-7:45 PM Supervised Visitation Program (SVP)

Friday: 4-10 PM Bridgeway

Weekends: 9-3 or 3-10 PM Bridgeway – every other, or one day each weekend

*SVP shifts vary in length

*Ability to pick up shifts as needed in Bridgeway and Supervised Visitation Program

Hourly Employment: $10-12

Reports to: Bridgeway Program Manager

1 opening

Position Summary

Bridgeway is a residential transitional living program for homeless women with children. Program Assistants primary responsibility is to take a strength based, grace filled approach to house coverage, crisis intervention, and oversight of daily operations. Applicants need to have strong assertive communication skills and be self-motivated.

Supervised Visitation Program Assistants supervise and document visits between a visiting parent and child(ren), adhere to confidentiality, follows program protocol and ensures the safety of all participants.

Major Duties and Responsibilities-Bridgeway Program Assistant

  • Utilize a Trauma Informed approach to daily work. Provide compassion, grace and accountability
  • Build strong client/staff relationships with residents, while maintaining professional boundaries
  • Maintain the day to day operations of the program. This includes general cleaning and organization, modeling of positive behaviors, assertive communication, self-motivation, consistency and parental discipline, group facilitation and documentation
  • Indirect supervisor of interns and volunteers
  • Hand out prescription and over the counter medications to clients according to policy
  • Clean, sanitize, and prepare newly vacated bedrooms to be ready for new client arrivals
  • Follow opening and closing procedures
  • On-call hours; 10pm-9am Friday-Sunday one weekend a month
  • Other duties assigned by supervisor

Major Duties and Responsibilities-Supervised Visitation Program Assistant

  • Provides non-judgmental and bi-partisan supervision and documentation during parent child visits (1.5 hours each visit)
  • Maintain client files
  • Adheres to confidentiality
  • Assist in reports and data entry
  • Maintains the visitation space through general cleaning and upkeep
  • Effectively communicates with third parties including lawyers, social workers, judges
  • Other duties as assigned by supervisor

Skills and Abilities

  • Believes that change is possible and parents deserve second chances
  • Experience working with persons in crisis
  • Excellent written and verbal communication skills, ability to establish rapport
  • Ability to work independently with strong sense of focus, task-oriented, non-judgmental, open personal qualities, and clear sense of boundaries
  • Works as the member of a team
  • A strong sense of and respect for confidentiality involving both clients and fellow employees
  • Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate
  • Ability to be a self-starter and finish tasks in a timely manner
  • Ability to sit for extended periods of times in the Supervised Visitation Program

Minimum Requirements

  • High School Diploma/GED Equivalent Required. 2-3 years of related work, post-secondary education in psychology, social work or similar is preferred
  • Ability to legally operate a motor vehicle. Ability to transport residents in personal vehicle or SCIO’s van when necessary
  • Proficient in documentation and a working understanding of HIPPA and confidentiality
  • Rotating holiday shifts required
  • Background check and drug test required

Minimum Physical Requirements

  • Ability to lift and/or use force up to 50 pounds occasionally, to lift, push, or pull, and/or up to 20 pounds of force frequently and/or up to 10 pounds of force continuously to move objects and/or people
  • Good depth perception and field of vision required
  • Ability to bend, stoop, twist, turn, reach, lift, carry, pull, climb, and kneel, with approximately 50% of the time spent walking and standing
  • Ability to recognize differences in sound, such as voices/noises that are loud and playful instead of angry and combative, and the ability to differentiate tone and volumes in conversations


  • Holiday Pay
  • Flexible work schedule

Sheboygan County Interfaith Organization - SCIO is a spiritually based organization of faith communities in Sheboygan County. Our shared values bring us together to educate and advocate for social justice, dignity, and to improve the quality of life for all people. We bridge the gap between community needs and partner resources.

Bridgeway & Beyond is a residential Transitional Living Program for women with children who are homeless or are living in unsafe or unstable environments.

Bridgeway is dedicated to restoring hope through caring and loving relationships. We believe that people have the power to change and that each person that comes through our program has strengths. Through loving relationships, grace and accountability we work with families to move towards their personal goal of living self-sufficiently.

Supervised Visitation & Exchange Program provides visitation and exchange services between custodial and non-custodial (or without placement) parents. Staff help to ensure a safe and secure setting free from parents’ violence and conflict.

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